Why do ticket prices vary?
Ticket prices and availability depend on
market demand and are set by authorized ticket specialists competing to provide
you with a variety of options. The “face value” is the original price printed
on the ticket by the primary seller. Tickets purchased through
GetTickets365.com are sold by third parties at market-driven prices, which may
be higher or lower than the face value based on demand.
Are tickets guaranteed?
We partner with a trusted network of ticket specialists to ensure dependable
service. GetTickets365 functions as a secure marketplace but is not the direct
seller of tickets. However, we back all purchases with a 100% money-back
guarantee — if your tickets do not arrive on time, we will fully refund your
purchase.
Are seats together?
Seating arrangements vary by listing:
- Single Seats: Not adjacent.
- Up to 2 Together: Maximum of
two seats side-by-side.
- Up to 3 Together: Up to three
seats together.
- Up to 4 Together: Up to four
seats together.
- All Seats Together: Entire
group seated in the same area.
- Connecting Seats: Seats may be
next to each other or diagonally aligned, possibly separated by aisles.
For specific seating requests, please
contact our customer service team.
What is the exact seat location?
Exact seat numbers are often unavailable at booking because suppliers receive
allocations late. Listings will specify general areas like sections or blocks.
Please assume seats may be among the least favorable in the section unless
otherwise indicated. For more detailed information, please check venue maps or
contact us.
If your original seats become unavailable,
sellers may upgrade your seats but will not downgrade them without your
approval.
When will I receive my tickets?
Tickets are usually released by venues up to 14 days before the event. You will
receive an email notification once your tickets are sent.
Electronic tickets (PDF or mobile) are
delivered within 14 days of the event date. PDF tickets can be printed at home,
while mobile tickets may require an app.
How are tickets delivered?
Electronic tickets are sent via email or through an app within 14 days before
the event, with detailed instructions included.
Can I change my delivery address?
Yes. Please contact customer service as soon as possible with your Order
Reference Number to update your delivery address. Additional shipping costs may
apply.
Can I cancel my tickets?
Cancellations and refunds are only allowed if the event is fully cancelled
without rescheduling. For postponed events, refunds will be issued.
Alternatively, you can resell your tickets on our website, subject to a 25%
administration fee.